Privacy Notice
This privacy notice for Birch Vauntmere (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Contact us at [email protected].
Overview
We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, please do not use our Services.
What we gather
We may gather technical information (such as IP address, device and browser type, pages visited, time stamps, and crash reports) plus details you provide (for instance, name, email, and phone number when you ask to be introduced to a third-party platform). Some technical details may not directly identify you.
You are not required to provide information, but without it we may be unable to provide certain features. The Website is not aimed at children under 18; if we learn we have collected a child's information, we will delete it promptly where required.
Purposes and lawful grounds
We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Usual purpose | Usual lawful basis | |
| 1 | Pass your details to a third-party platform you ask us to contact | Consent / steps before a contract at your request |
| 2 | Support, safety, fraud checks, analytics, and running the business | Legitimate interests and/or legal duty |
Data sharing and overseas transfers
We may disclose data to service providers under confidentiality duties; to third-party platforms when you ask for an introduction; to professional advisers; to authorities where the law requires it; and to a successor in a merger or sale of assets. Data may be handled outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other legally recognised measures.
Biscuits
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Aim |
| Strictly required | Security, session handling, and essential site functions. |
| Functional / analytics | Store preferences and track combined usage to help improve the Website. |
Data retention, security, and external websites
We keep information only as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We use reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.
Your rights and changes
Depending on local law, you may ask to access, correct, erase, restrict, port, or object to certain processing, and you may withdraw consent where processing relies on consent. We may revise this notice by publishing an updated version on the Website.